Email is not being delivered, is there anything I can do?

Depending on each recipient's email provider, email can sometimes be rejected by the email provider or it can be sent to a junk mail folder.

To correct these issues, ask email recipient to:

1. Whitelist mail from mail.msgbsvc.com and 
2. Whitelist IP address: 66.151.129.224

It could be that the email recipient can do this themselves, other times they may need to request this of their IT group or email provider.

These steps should correct the email delivery issues.