Updated: 08 May 2019

How to add an individual to receive messages

1. Go to the tab marked Profiles. Click on the green plus sign on upper left called Create Profile.

2. The default Profile Type is set for Seniors. Use the drop down menu to  change that to create a Staff or a Family member profile.


3. Next, add First Name and Last Name information. Once you have entered their first and last name, enter their Land Line and/or Mobile Phone Number in the appropriate boxes. Type in the 10-digit phone number using only the numbers (no spaces or punctuation). 

4. Once you have finished, scroll to the bottom of the page to set your Default Message Preferences. Select any of the following preferences on how this individual would like to receive their messages- Email, Voice-Land Line, Voice-Mobile Phone, Text Message, and On-Demand. They will only receive messages if the information is provided above ( they will not receive an email if you have email checked off, but do not have an email address provided).

5. You can use the drop down to choose their preferred language and/or associate family members or emergency contacts to their profile by selecting the Add Family Member or Associate Family Member button.

6. Next, go back up to the top of the page and Click on Add User to Groups on the right.  Click in the boxes of the Groups that you want to add this person to and then click the OK.


7. Go to the bottom of the screen and click Save.